Privacy policy

Blakena is operated by Blake Sham EV Inc. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through our website.

Information We Collect

When you place an order or contact us, we may collect information such as your name, billing address, shipping address, email address, telephone number, order information, and other information necessary to process your purchase or provide customer service.

We may also collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and information about how you interact with the website.

How We Use Your Information

We may use the information we collect to:

Process and fulfill orders.
Process payments through payment providers.
Arrange delivery of purchased products.
Provide customer service and respond to inquiries.
Send order confirmations and service-related communications.
Maintain and improve our website and shopping experience.
Understand website usage and improve our products and services.
Detect, prevent, and address fraud, security issues, or misuse.
Comply with applicable legal and regulatory requirements.

Payment Information

Payments are processed through third-party payment providers. Payment providers may collect and process payment information according to their own privacy policies and terms.

We do not need to store your complete payment card information on our website in order to process your order.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the shopping experience.

Some third-party services used on our website may also use cookies or similar technologies according to their own policies.

Information Sharing

We may share information with service providers that help us operate our business, including payment processing, order fulfillment, shipping, website hosting, analytics, customer support, and other business services.

We may also disclose information when reasonably necessary to comply with applicable law, respond to legal requests, protect our rights, or help prevent fraud or security issues.

We do not sell your personal information as part of our ordinary business operations.

Data Security

We use reasonable measures designed to protect information handled through our website.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted through the internet.

Third-Party Services

Our website may use third-party services to support functions such as payment processing, analytics, advertising, website operation, and order fulfillment.

These third parties may process information according to their own privacy policies and terms.

Your Choices

You may contact us with questions regarding personal information associated with your orders or customer service interactions.

If you receive promotional communications from us, you may follow the available unsubscribe instructions where applicable.

Children's Privacy

Our website is not intended to knowingly collect personal information directly from children. If you believe that a child has provided personal information to us, please contact us so that we can review the matter.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable requirements. Any updated version will be posted on this page.