Terms of service

These Terms of Service govern your use of the Blakena website and your purchase of products through our online store.

Blakena is operated by Blake Sham EV Inc.

Acceptance of These Terms

By accessing or using our website, you agree to comply with these Terms of Service and our applicable policies.

If you do not agree with these terms, please do not use our website or place an order through our store.

Use of Our Website

You agree to use our website only for lawful purposes.

You may not use the website in a way that could damage, disable, overburden, interfere with, or compromise the operation or security of the website.

Product Information

We make reasonable efforts to provide accurate product descriptions, images, dimensions, pricing, and other product information.

Product colors and appearance may vary slightly depending on your device display, lighting, photography, and other factors.

Product specifications and availability may change from time to time.

Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact you regarding the order or cancel the affected item.

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.

Orders

When you place an order, you are submitting a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that an order cannot be cancelled or adjusted due to circumstances such as inventory issues, pricing errors, suspected fraudulent activity, or other fulfillment problems.

We reserve the right to cancel or refuse an order when reasonably necessary.

Pricing and Payment

Product prices are displayed on the website at the time of purchase.

A flat shipping fee of $4.99 per order currently applies to orders shipped within the contiguous United States.

The applicable total price, including shipping charges, will be shown during checkout before you complete your purchase.

Payments are processed through available third-party payment providers.

Shipping

Orders are shipped within the contiguous United States according to our Shipping Policy.

Estimated processing and delivery times are provided for general guidance and are not guaranteed.

Additional information regarding shipping areas, shipping fees, processing times, and delivery estimates is available in our Shipping Policy.

Returns and Refunds

Returns and refunds are subject to our Returns & Refund Policy.

Eligible returns may be requested within 30 days of the delivery date, subject to the conditions described in that policy.

Intellectual Property

Unless otherwise stated, content appearing on this website, including text, graphics, logos, product images, photographs, and other materials, is owned by or used by Blakena or its respective rights holders.

You may not reproduce, distribute, modify, or use website content without appropriate authorization.

Third-Party Services

Our website may use third-party services to support functions such as payment processing, website operation, analytics, advertising, shipping, and other business services.

Your use of third-party services may also be subject to the terms and policies of those third parties.

Website Availability

We make reasonable efforts to maintain the availability and functionality of our website. However, we do not guarantee that the website will always be available, uninterrupted, or free from errors.

Limitation of Liability

To the extent permitted by applicable law, Blakena and Blake Sham EV Inc. will not be responsible for losses resulting from circumstances outside our reasonable control, including carrier delays, severe weather, interruptions to third-party services, technical issues, or other events beyond our reasonable control.